Epson | Litton | Hydro-Aire | Internet | eCommerce | Furniture | Distributor | Verifone | City | WEA | GE Nuclear| MegaPath
MIGRATION FROM CAMBAR TO ORACLE - An "Epson Electronics
America" Challenge
SUMMARY
The Information Technology (IT) team at Epson Electronics
America (EEA) Inc. had a corporate mandate to ensure that
the business applications driving the mission critical issues
were Y2K compliant well ahead of the Year 2000. Oracle ERP
Applications Release 11 was chosen to replace the CAMBAR applications.
The requirements were considerable and the challenges enormous.
EnTechSolv responded to the challenges and pulled off a highly
successful Oracle ERP Applications implementation. With assistance
from EnTechSolv, EEA was able to take Customer Orders, Process,
Schedule and Ship them on the very first day of 'going live'.
The Oracle ERP Applications Implementation has been Smooth
and Seamless…
Harmik Baghdasarian - Project Manager Oracle ERP Applications
Implementation
THE CHALLENGE
Epson Electronics America (EEA) Inc. is a leading distributor
in the Semi-Conductor Electronics vertical marketplace. EEA
has experienced considerable growth since its start-up and
was faced with the challenge of ensuring that the Information
System Solutions deployed were scaleable and Y2K ready. The
existing information system solutions were not geared to adequately
meet the Available To Promise requirements in an Engineered-To-Order
setting at EEA. The forecasting, planning, order management
and material procurement applications in use were not scaleable
and not Y2K ready.
OBJECTIVES
The primary objective was to replace the current CAMBAR
applications with a robust solution that was Y2K compliant,
scaleable and capable of meeting the challenges in a Post
Y2K Internet Era.
SOLUTION
The solution was the Full Scale Implementation of Oracle
General Ledger, Payables, Receivables, Assets, Order Entry
and Shipping, Inventory, Purchasing, Planning and EDI applications.
The Material Planning business functions have been re-engineered.
Forecasted Demand along with Customer Orders drive the Oracle
DRP solution at EEA. Frame level requirements are consolidated
based on SKU requirements and custom planning reports assist
the Master Planner to co-ordinate procurement decisions with
the Manufacturing Entity in Japan. The Material Procurement
process has been greatly streamlined. Oracle ATP solutions
address the complex ATP requirements of QD, IC and SMS product
lines. The Shipping process has been automated.
The Rep Firms can now perform a real-time ATP and commit to
customer delivery requirements all on-line and in a real-time
mode. Additionally the Oracle ERP Application suite has been
interfaced to CommercePath for Auto-Faxing of Business documents
and St.Paul Software to address EDI needs. Several custom
inquiries have greatly streamlined the Financial Period Close
processes. The entire solution was implemented in a record
6 months (from Concept to Commissioning).
Streamlining Oracle Applications - A "Litton
Aero Products" Challenge
SUMMARY
Litton Aero Products Division (APD) encountered major challenges
in the implementation of Oracle ERP Applications 10.7SC. The
culmination of the initial implementation process saw the
magnification of these challenges. The Oracle Applications
Solution had to be streamlined to gain user support as well
as to assist APD maintain the market share and progress. EnTechSolv
responded magnificently to the challenges and provided innovative
solutions that have enabled APD to maintain and exceed the
customer service requirements.
Peter Pavia - Director, APD Information Systems
THE CHALLENGE
Subsequent to the implementation of Oracle Applications
release 10.7SC, Litton Aero Products Division (APD) faced
the Post ERP Implementation Challenges syndrome. Order Flow
within the manufacturing environment was cumbersome. Scheduling
service requests for the after market parts was time consuming
and the list went on. Enormous amount of work based on the
adopted processes to the production systems were crippling
the shop floor. Alternatives to the Oracle Applications Solutions
were also considered. However, Streamlining the Oracle Applications
Solution was the need of the hour.
OBJECTIVES
Since considerable amount of time, efforts and financial
investment had been expended, it was imperative that the streamlining
of the business processes and associated solutions preserved
the investments in the Oracle Applications.
It was also mandatory for the professional services partner
to use 'best-of-breed' methodologies and come up with recommendations
that could be applied consistently at multiple locations of
the business.
PROJECT PHASES
After a thorough analysis of the business requirements the
APD Information Technology (IT) team came up with evaluation
projects for various vendors. APD selected EnTechSolv Inc.,
as the 'firm of choice' after rigorous evaluation for further
Post Implementation Streamlining requirements as well as Oracle
ERP customizations.
SOLUTION
Partial list of solutions successfully implemented in APD:
1. |
Streamline Sales Order creation process using the Depot
Repair line |
2. |
Auto-Create RMAs from Service Requests |
3. |
Print Sales Order / Service Request Information on the
Invoice |
4. |
Capture and Alerts on Sales Order change details |
5. |
Auto-Receipt of RMAs |
6. |
Auto-Populate Service/Repair Details in Sales Order
attachments |
7. |
Repair Form customization to capture Modification/Replacement
details |
8. |
Auto-Create Replacement / Modification Sales Orders
from Repair lines even when the damaged product is still
under repair |
9. |
Pick Release Form customization to prevent mass-pick |
10. |
Service Request Form customization to query on additional
fields |
11. |
Auto-update Pick Slip with ship quantity and serial
number |
12. |
Auto-Create Customer Product in Installed Base for Modification/Replacement
Shipments |
13. |
Installed Base Cleanup |
14. |
Numerous Reports Customization |
Synopsis of Other Highly Successful
Engagements of EnTechSolv, Inc.
Crane Hydro-Aire - Oracle Applications Rel 10.7SC
EnTechSolv provided technical and functional consulting
for the implementation of Release 10.7 Oracle Manufacturing,
Distribution and Financials applications.
EnTechSolv personnel conducted Full Scale Functional training
to Hydro-Aire IT as part of the efforts of 'in-house personnel
development'.
EnTechSolv continues to assist Hydro-Aire Manufacturing team
in the areas such as Supply Chain Planning, Quick Response
Manufacturing, Quality, etc.
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Major, tier-1 Internet Service Provider in Orange County
EnTechSolv is actively involved in the technical architecture,
functional design and technical support of a R12 Oracle Financials
implementation.
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Major eCommerce e-Tailer of childrens products
EnTechSolv personnel are providing full-time technical support,
through a partner, in an Oracle Financials/Distribution R12
implementation.
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Major Custom Furniture Manufacturer
EnTechSolv personnel are providing full-time technical support
in an Oracle Manufacturing R12 implementation.
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Major Customized Personal Products Distributor
EnTechSolv automated the Oracle Order Entry and Shipping
application with the RPS/FedEx Shipping Manifesting application,
using EcShip (EnTechSolv's solution to 3rd Party Shipping
Manifesting Integration). The Results after the automation
are Dramatic - Tremedous reduction in the highly labor intensive
and time consuming process due to a very simple streamlined
process.
EnTechSolv continues to assist this customer, in the areas
of EDI automation, Bills of Materials Integration, etc.
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Verifone Inc. - Oracle Applications Rel 10.7 SC
Implementation / Post-Implementation Enhancements and support
for Distribution / Manufacturing modules.
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Large local City Government
Oracle Human Resources, Oracle Fianancials post-implementation
support, enhancements and reports development for a local
CA city administration.
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Western Economic Association (California State University)
- eCommerce Applications
VB/Access based Conference/Education Systems.
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General Electric
Installation of Oracle Applications modules in a R11 / NT
environment.
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MegaPath
EnTechSolv provide end-to-end IT solutions, including program management, development, support and upgradation(Oracle E-Business Suite 11i to R12) of applications. All software components of the solution are based on Oracle E-Business Suite R12. The application also enables e-payments, Internet expenses, Information exchange, Finanacial and Manufacturing operations through text messages via mail.
Our team developed the e-forms after considering the unique needs and studying the existing application. Users will also receive updates by text or email. Service requests are traceable with audit trails.
Please contact us to obtain reference
from some of our customers.
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